Support for Your Survey Projects

You can reach our team in several ways. We typically respond to inquiries about survey design, evaluation, and platform usage within one business day.

Email Support

For detailed questions about evaluations, data exports, or individual configurations, write to us at info@just-asking.com. We will get back to you within 24 hours.

Phone Consultation

We clarify brief questions about survey creation or interpreting your results directly by phone at 0676 3756690 – available Monday to Friday from 9:00 AM to 4:00 PM.

Personal Contact Person

From an annual data volume of 50,000 responses, a dedicated contact person is available to you who knows your projects and key figures. The assignment is made after the contract is signed.

Frequently Asked Questions

Answers about data protection, interfaces, and export formats can be found in our help section. For specific questions about your account, the support team will assist you directly.

Direct line to your feedback team

Planning a customer survey or looking to deepen your evaluation processes? Our team in Deutschlandsberg will be happy to advise you on survey design, key figures, and dashboard solutions.

Eichingerweg 473
7083 Deutschlandsberg

Mon–Fri: 08:00–17:00
Sat: by appointment

Schedule Your Feedback Analysis

Book a no-obligation consultation to plan your customer survey. We'll discuss your goals, target audience, and the right evaluation methods for your business.

We'll get back to you within two business days with a suggested time. The initial consultation is free and non-binding.

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