This page explains which data we collect when you use our platform for customer surveys and business analyses, how we process it, and what rights you have. We value transparent processes and clear information – without hidden clauses.
When using our survey and analysis platform, we process various categories of data. This includes form data that you actively enter: name, email address, phone number, and the content of your messages. Additionally, we collect technical data from your device and browser, such as IP address, browser type, and operating system, to ensure the stability and security of the platform. If you participate in a survey, we store your responses in pseudonymized form so that we can create evaluations without personal reference.
Our website uses cookies to provide basic functions and to anonymously evaluate user behavior. These cookies allow us to measure the performance of the page and understand which content is relevant to visitors. The data from the analysis is aggregated and not linked to personal information. You can disable the storage of cookies in your browser at any time; however, this may limit individual functions of the website.
We process your data exclusively for the provision of our services: conducting customer surveys, creating market analyses, and evaluating internal feedback processes. We use form data to answer your inquiries and to get in touch with you. The storage duration depends on the respective purpose: survey responses are deleted after the evaluation is completed, contact data after the correspondence ends. We store technical log data for a maximum of 12 months.
To operate our platform, we work with selected service providers who process data on our behalf. These include hosting providers, analysis services, and email delivery providers. These service providers only receive the data required for their respective tasks and are contractually obligated to comply with data protection standards. There is no disclosure to third parties for their own purposes. We do not sell data and do not use data for advertising purposes without your explicit consent.
You have the right to obtain information about the data we store, as well as the right to rectify incorrect data, delete data that is no longer required, and restrict processing. Furthermore, you can object to the processing of your data and revoke your consent at any time with effect for the future. Upon request, we will provide your data in a machine-readable format. We generally process your requests within 30 days.
For all inquiries regarding data protection, you can reach us at the following contact details: Eichingerweg 473, 7083 Deutschlandsberg, Phone 0676 3756690, Email info@just-asking.com. We answer your questions about processing procedures, information requests, or deletion requests directly and without detours. For written inquiries, please specify which data is involved so that we can process your request promptly.
We are committed to honest communication: our platform contains no false promises, no fabricated reviews, and no misleading claims about features or results. We do not refer to non-existent partnerships and do not create artificial urgency. All statements about the performance of our analyses are based on verifiable methods. Should you encounter content that contradicts these principles, please inform us – we will correct such information immediately.